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FAQ's

Do you ship the trees internationally?

As a general rule, we don't ship trees internationally.  Some countries allow the trees to be imported under certain Quarantine conditions. Some countries only require Phytosanitary Certificates. The customer would need to enquire with the destination country as to the requirements needed to import. e.g. U.S.A. does not permit entry.

How can I purchase a Fruit Salad Tree?

The best way to purchase our trees is by ordering directly from us using our website. The website has a secure banking facility with Paypal, Credit Card and Bank Transfer.

We accept Cheques/Money Orders, so follow the ordering online method and click ‘pay by cheque or money order’, then print out your order confirmation and post us your payment with the reference of your order confirmation OR name and order number.

We also attend a number of Shows / Field Days during the year and sell the trees. You can save the freight cost and pick out your own trees! Come along and see these unique trees, meet our team and ask us any questions, we’ll be happy to advise. See "Show Dates" on the Home Page for a list of Shows we are attending and dates. Please contact us by email sales@fruitsaladtrees.com or phone if you wish to discuss anything before making your order.

Can I choose the fruits that I want?

Yes! We have each tree’s combination of fruits clearly listed on the website. You can see the description of all the fruits as well – click on Tree Info. You can also choose the ‘best for my climate’ option and we will give the varieties of fruits that best suit your post code area.

What if I can't find the tree that I want?

If the tree you would like is sold out, please add your contact email address to the Notify me section and we will contact you once the tree becomes available. The ‘Notify me’ section can be found when you select a tree combination that has been sold out.

Can I send a tree as a Gift?

You can send any tree on our website to someone as a gift!  Simply click the send tree as a gift button and follow the instructions.  The tree will be sent directly to the gift receiver.

Follow the steps below to send a tree as a Gift

  1. Choose a tree you would like to send to someone as a gift and Click on the Send tree as a Gift button
  2. Fill out your Name and Email Address
  3. Enter the Gift recipients name and email address*
    *NOTE: if you want the tree to be a SURPRISE, enter YOUR EMAIL ADDRESS as the recipients email address as we automatically send an email to the gift receivers email address when you complete checkout.  Once you receive the email, you can then choose the tree option for them and then the tree will be sent directly to them.
  4. Add Greeting card message and a personal image if desired (Optional)
  5. Click done. You will then be taken to the checkout page to enter your full details and payment information. 
  6. You will receive a confirmation email from us, confirming your gift order.  If you wanted the gift to be a surprise and have already put your email address into the gift receivers email box, then you will receive an email asking you to choose the tree preferences.  Please choose the preferences and update the gift receivers address and submit.  The tree will now be shipped directly to that address.

Please ensure you check your junk email folder if you don't get a confirmation email from us after ordering.

Gift cards are also available and can be emailed to you or a friend. Just search Gift Card in the search box and choose the amount you would like. The gift card code can be redeemed during checkout. They are a great way of allowing the receiver to order the fruits they like best.

Will the trees be suitable for my climate?

Yes! There are varieties of fruits to suit all climate types.

You can check your climate and suitability of the fruits you would like by clicking on our Climate Map Here.  You can also check specific fruit varieties and their requirements by looking at the Variety Information Table  for each tree type on the Tree Info Pages, from the Main Menu.

Tropical / Warm / Temperate climates can grow the Stonefruit tree (tropical varieties), the Citrus fruits tree and the tropical Apples variety tree.

Cold climates can grow the Stonefruit tree, the Citrus fruit tree (to -8 degrees), and the cold climate varieties of Apples - also the temperate Apples.

Are the trees available all year?

Yes, we have them available for dispatch all year and Australia wide. Due to the growing popularity of the trees, we may run out of stock of a particular line for a short time.  Check our website regularly, send us an email for expected availability or give us a call.

Is there any special care needed for Fruit Salad Trees?

Yes! There are 2 special care points for Fruit Salad Trees.

1. Keep the tree ‘balanced’. While the tree is young, it's most important that a comparison is made between the growth and vigor of each fruit’s branch work (we call this branch work: graft). If one of the fruit grafts is growing faster, compared to the others, then it should be cut and stopped to ensure that each separate graft is growing at a ‘balanced’ and even rate. If all the grafts are not ‘balanced’ regularly, especially when the tree is young, then the faster growing grafts will become bigger, stronger and dominate over the others, thus depriving the slower growers of nutrients and growth. We recommend to look at the tree for ‘balancing’ about once a month. BEST TO: Keep each graft confined to grow in its own area of the tree. This separation will assist in recognizing the faster and slower growers.

2. Remove Rootstock Growth. Any ‘rootstock’ growth on the tree must be removed as soon as possible. To explain: the rootstock tree is the main central stem of the tree and its root system under the soil. This is the ‘mother’ tree and it hosts the fruit grafts that have been attached (grafted) to it. If the roots shoot any growth out from the soil, then cut it off as low as you can, as soon as you can. You don’t want that growth to take energy away from the fruit grafts attached higher up on the central stem. The anchor points of each fruit graft have been marked with some white paint on the central stem rootstock tree. This is the point from which each graft begins its growth so make sure you never cut these branches off. However, if any growth begins from a dormant eye anywhere else on the central stem rootstock tree, perhaps between the paint marks, then remove it, as it would be rootstock growth.

What is the mature height of the trees?

Mature height of the trees in the Ground are: Citrus tree is a dwarfing tree, height about 2 mtrs, width 2 mtrs Stone Fruits tree, height about 3 mtrs, width about 2 mtrs. Apples tree, height 3 mtrs, width 2 mtrs. (Good to Espalier) All 3 trees are well suited to grow in the ‘stand-alone’ position and can also be grown in pots….. or kept shorter by the ‘Espalier’ method (see Tree Care).

How are the trees shipped around Australia?

Our trees are sent around Australia with Australia Post all throughout the year.  They are dispatched every Tuesday by Regular Post, with Tracking.

Express Post option is available for an additional cost.  See Shipping options during Checkout.

Note: If EXPRESS POST is selected, your tree will be shipped out during our normal weekly dispatch day (Tuesday) but will go Express Post, not normal Parcel Post. We do not do extra dispatch runs for Express Post. 

WA & TAS orders: If Express Post is selected for WA and TAS orders they will be shipped out as part of the once a month dispatch (end of each month) but go as Express Post not normal parcel post.    

They are shipped in specially designed boxes, that allow light and air circulation. This method of delivery has proven to be very satisfactory over the many years (20+) we have been shipping. Some Australian States need Quarantine Inspection Certificates Some states (WA and TAS) require an Inspection Certificate from the Department of Agriculture. The cost of an Inspection Certificate is $25 per shipment (not per tree).  This cost will be included in the shipping calculated during Checkout. WA and TAS dispatches are scheduled for the end of each month.

Parcel Post Shipping Estimate Table

Area 1 Tree 2 Trees 3 Trees 4 Trees
NSW  
Sydney & Surrounds $29.25 $32.40 $35.55 $38.70
NSW Country / Tweed Heads $29.65 $33.10 $36.55 $40.00
ACT
Canberra $29.65 $33.10 $36.55 $40.00
VIC
Melbourne / Geelong $33.85 $38.35 $42.85 $47.35
VIC Country $34.25 $39.05 $43.85 $48.65
QLD
Brisbane / Gold Coast $35.05 $40.45 $45.85 $51.25
QLD Country Near / Sunshine Coast $36.85 $43.60 $50.35 $57.10
QLD Country Mid $40.85 $50.60 $60.35 $70.10
QLD Country North $42.05 $52.70 $63.35 $74.00

 

SA

Adelaide $31.25 $37.55 $43.85 $50.15
SA Country $35.45 $44.90 $54.35 $63.80

 

WA - Quarantine Inspection Cert Required (+$25 per order not per tree)

Perth & Surrounds $42.85 $57.85 $72.85 $87.85
WA Country South  $46.25 $63.80 $81.35 $98.90
WA Country North  $47.05 $65.20 $83.35 $101.50

 

TAS - Quarantine Inspection Cert Required (+$25 per order not per tree)

Tasmania $37.45 $48.40 $59.35 $70.30

 

NT

Northern Territory $45.25 $62.05 $78.85 $95.65

 

What varieties of Stone Fruits, Citrus Fruits and Apples are on the trees?

See the page on the website titled ‘Tree Information’. This lists all the variety names and their descriptions.

What about cross-pollination?

The varieties grafted onto the tree already cross pollinate each other. No additional trees are required for cross pollination.

What are the sun requirements for my tree?

Best to place in a position with full day sun. There is a minimum of half day (4-5 hours) of sunshine required however, Stone Fruits and Apples trees don’t need sun during late Autumn and into Winter because they’re dormant at this time. The Citrus trees need sunshine all year. It is also best to plant your tree somewhere that is sheltered from very strong winds if possible.

When will my tree bear fruit?

First fruits will appear in approximately 6 - 18 months. It's best to remove most of these fruits when they are the size of a pea and allow the framework (branches) of all the grafts to develop first. This is especially important whilst the tree is young. As the tree grows, thin out/reduce the amount of fruit that has set, always promoting branch growth as well as fruit production. Branch framework needs to be ahead of fruit production to carry the weight of the fruit and establish correct tree shape. More fruit may be allowed to set on any faster growing grafts however, as the fruit production will slow the growth of the branches. Always reduce the number of fruit on the slower growing varieties to allow more energy to go into developing the branches.


For more information on Tree Care and Planting etc, click on the "Tree Care" Menu at the top of the page.